At jaya.bet, your personal information is treated with the same care we put into every other part of the platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. No jargon, no hidden clauses.
Privacy at a Glance
These are the core privacy commitments jaya.bet makes to every player. The full policy follows below — please read it in full.
jaya.bet does not sell, rent, or trade your personal information to any third party for commercial purposes — ever. Your data is used only to operate and improve the jaya.bet platform and to comply with legal obligations.
All data transmitted between your device and jaya.bet is encrypted using TLS. Your account credentials, payment details, and personal information are never sent or stored in plain text. Security is built into the platform at every layer.
jaya.bet gives you the right to access, correct, and delete the personal data we hold about you. You can exercise these rights at any time by contacting our support team. We respond to all data requests within 30 days.
jaya.bet collects only the data that is genuinely necessary to operate the platform, process payments, verify identity, and comply with legal requirements. We do not collect data speculatively or for purposes we haven't disclosed.
If you've opted in to marketing communications from jaya.bet, you can opt out at any time — through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.
This Privacy Policy is written to be understood — not to confuse or obscure. If anything in this policy is unclear, contact jaya.bet support and we'll explain it in plain terms. Transparency is not optional for us.
Summary: jaya.bet collects only what it needs, uses it only for the purposes stated here, protects it with industry-standard security, and gives you full control over your own data. Read on for the full details.
jaya.bet ("jaya.bet", "we", "us", "our") operates the online betting platform available at jayabet.club and through the jaya.bet mobile application. jaya.bet is the data controller responsible for the personal information collected through the platform.
This Privacy Policy applies to all personal data collected from players and visitors who access or use the jaya.bet platform, including the website, mobile app, and any related services. It applies regardless of the device you use to access jaya.bet.
If you have any questions about how jaya.bet handles your personal data, you can contact our data protection team at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
jaya.bet collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers during transaction processing.
| Data Type | When Collected | Purpose |
|---|---|---|
| Full name | Registration | Account identity verification |
| Date of birth | Registration | Age verification (18+ requirement) |
| Mobile number | Registration | Account access and payment processing |
| Email address | Registration | Account communications and notifications |
| Government ID | KYC verification | Identity confirmation for withdrawals |
| Password (hashed) | Registration | Account security |
When you deposit or withdraw via bKash, Nagad, or Rocket, jaya.bet receives transaction confirmation data from those providers. This includes the transaction reference number, amount, and the mobile banking number used. jaya.bet does not receive or store your full mobile banking PIN or password.
Note: jaya.bet does not collect sensitive personal data such as biometric data, health information, or political opinions. The only sensitive category data we process is identity document information, and only for the purpose of age and identity verification.
jaya.bet uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent.
Marketing opt-in: jaya.bet will only send you promotional messages if you have explicitly opted in during registration or through your account settings. You can withdraw this consent at any time without affecting your account.
jaya.bet processes your personal data on the following legal grounds:
jaya.bet shares personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
Our commitment: Every third party that receives data from jaya.bet is bound by a data processing agreement that restricts how they can use your information. They can only use it for the specific purpose for which it was shared.
Cookies are small text files stored on your device when you visit jaya.bet. They help the platform remember your preferences, keep you logged in, and understand how players use the site so we can improve it.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Keep you logged in and enable core platform functions | No — required for the platform to work |
| Preference cookies | Remember your language and display settings | Yes |
| Analytics cookies | Understand how players navigate the platform | Yes |
| Security cookies | Detect suspicious login activity and protect your account | No — required for account security |
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jaya.bet, but some features may work less smoothly.
jaya.bet retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The following retention periods apply:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you. jaya.bet does not retain data beyond what is legally required or operationally necessary.
Account closure: Closing your jaya.bet account does not result in the immediate deletion of all your data. Legal retention obligations mean some records must be kept for a defined period. You will be informed of this when you request account closure.
jaya.bet respects your rights over your personal data. The following rights are available to all registered players:
You can request a copy of all personal data jaya.bet holds about you. We will provide this within 30 days of your request, free of charge.
If any personal data jaya.bet holds about you is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct information and we'll update it promptly.
You can request deletion of your personal data where jaya.bet no longer has a legal basis to retain it. Note that legal retention obligations may mean some data cannot be deleted immediately.
You can ask jaya.bet to pause processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
You can object to jaya.bet processing your data for direct marketing at any time. You can also object to processing based on legitimate interests, though jaya.bet may have grounds to continue in some cases.
To exercise any of these rights, contact jaya.bet at [email protected]. Please include your registered email address or mobile number so we can identify your account. We will respond within 30 days.
jaya.bet takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
Despite these measures, no online platform can guarantee absolute security. If you suspect your jaya.bet account has been compromised, contact support immediately at [email protected] and change your password without delay.
Your responsibility: Keep your jaya.bet login credentials private. Do not share your password with anyone. jaya.bet will never ask for your password via email, chat, or phone. If someone asks for it, it is not jaya.bet.
jaya.bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process includes an age declaration and jaya.bet conducts age verification checks on all accounts.
If jaya.bet discovers that an account belongs to a person under 18, the account will be closed immediately, any balance will be returned to the payment source used for deposit, and all personal data associated with the account will be deleted as soon as legally permissible.
If you are a parent or guardian and believe your child has registered at jaya.bet, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
jaya.bet may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to our data practices. When material changes are made, jaya.bet will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The date at the top of this page shows when the policy was last updated. We recommend reviewing this page periodically. Your continued use of jaya.bet after an update takes effect constitutes your acceptance of the revised Privacy Policy.
If you disagree with any changes to this Privacy Policy, you should stop using jaya.bet and may request account closure by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jaya.bet handles your personal data, please get in touch:
For data subject rights requests specifically — access, rectification, erasure, portability — please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number or email address so we can locate your account quickly.
We take privacy seriously: Every privacy enquiry at jaya.bet is handled by a real person, not an automated system. If you're not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.
Play with Confidence
Now you know exactly how jaya.bet protects your data. Register today, deposit via bKash or Nagad, and enjoy Bangladesh's most trusted online betting platform — knowing your personal information is in safe hands.
18+ only. Play responsibly. Responsible Gaming Policy